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FREQUENTLY ASKED QUESTIONS

  • I have a nut allergy, can I use your lip gloss?"
    NO! Every lipgloss has almond oil and coconut oil. We are working on a line that will be allergy friendly. Subscribe so you don't miss it!
  • My package was lost or damaged, what do I do?"
    We are so sorry that your package was damaged, please email picture and information to dontbejellyllc@gmail.com
  • May I get a refund or exchange?
    Health safety is our 1st priority, which means we can not make exchanges once a package is mailed. We also do not allow refunds. We care about our Jellies, so if you are not satisfied please email us at dontbejellyllc@gmail.com
  • Does the lip gloss have a tint?
    No, the only color is from the glitter.
  • How long will the lip gloss last?
    Our lip gloss has a shelf life of 2-3 years.
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